Troy Bjerke's profile

Jen Library

Troy Bjerke
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Service design
The goal of this project was to use contextual research, service blueprinting, and customer journey maps to improve the Jen library in both a simple optimization as well as a transformative way.
Service design
Blueprint
Service design
Blueprint zoomed in.
Service design
Service design
Service design
Service design
Service design
Service design
Service design
Service design
Service design
Service design
Service design
Service design
Service design
Service design
Service design
Service design
Service design
Service design
Service design
Service design
Jen Library
Published:
Troy Bjerke's profile

Owner

Troy Bjerke's profile
Austin, TX, USA

Jen Library

The goal of this project was to use contextual research, service blueprinting, and customer journey maps to improve the Jen library in both a sim Read More

Published:

Creative Fields

Attribution, Non-commercial, No DerivativesAttribution, Non-commercial, No DerivativesAttribution, Non-commercial, No Derivatives