Maysa Andrade's profile

Redesign for a legal web app

ProJuris 
Legal software created to ease lawyers' lives.
Problem
Lawyers deal with huge amounts of responsibility. They have to take care of their agendas, making sure no appointment is lost, organizing their papers, answering clients' calls and emails, and they feel like they're always late.

This routine can be exhausting, and ProJuris goal is to ease their lives through very simple software that takes care of the dirty job.

So how can we ease lawyers' lives by giving them clear visibility of their documents, appointments, and lawsuits?



The challenges
​​​​​​​A 30 year old company and a 20 year old software;
They built a "screen generator," and that's how they used to build new screens for many years.
They never had a UX designer before.
Clients were super demanding and resistant to changes.
My role
As a senior UX/UI designer for ProJuris, my role was:
1. Responsible for bringing the company an approach focused on user-centered Design, in partnership with the stakeholders.
2. Conducted collaborative Design Thinking techniques with different roles to understand business rules and align them to the users' needs.
3. I visited many of the clients in order to understand their pain points when using the system.
4. Redesigned the software's UX/UI for web and mobile devices in order to provide clients with a smooth and pleasant user experience.
5. Establish the Design principles that would guide the UX/UI decisions in order to bring value and consistency to the brand based on the business goals;
6. Translate the design principles into functional and perceptual patterns, leading the website to achieve its values, which are simplicity, ease, trust, guidance, fun, and delight.
7. Organize the whole project using Jobs to be Done in Trello, delivering milestones and iterating when needed every week, through very clear and fluid communication with the team.
Tools and methods
Jobs to be done to map the features we should deliver in each milestone;
Trello to let the whole team be on the same page;
Mind mapping to organize the information architecture using MindMeister;
Wireframes to sketch ideas and user flows using Figma;
Card sorting to categorize the menu items;
Final UI Design project using Figma.

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Responsive version
Design system
Card sorting (to categorize the menu items)
Redesign for a legal web app
Published:

Owner

Redesign for a legal web app

How can we ease lawyers' lives through giving them a clear visibility of their documents, appointments and lawsuits?

Published: