A visit to any major metropolitan VHA medical center is,
to a near certainty, a day-long, exhausting and dejected affair—and that could be just to obtain the most basic care (i.e. a blood test or the receipt of medications). Many a VA hospital environs are a confusing sprawl of outmoded buildings--interiors through which apathy echoes on account of a seemingly disinterested workforce—are a testament to frustration; a place where the virtue of patience often fails to yield an
appropriate, respectable return.