Ideally, multi-family property owners want to renovate a building when there are no occupants, but depending on the scale of the project, property owners might not have that luxury. Even so, renovations do not have to be a hassle for the owner or tenant when owners engage in the following activities before the project begins.

Property owners should tell tenants the exact date the project will commence. This also might be when they prepare them for the loud noises accompanying the process and provide residents with pictures of how the building will appear upon completion.

Property owners should also tell tenants that while the improvements are a hassle in the short term, they will benefit from them in the long term. This is when they can discuss the specific features that will be added to the building and how it will improve quality of life.

Also, keeping the lines of communication open is important. Property owners should get tenants' input before the renovation planning takes place. This input can include tenant suggestions on what amenities should be a part of the project. As the project approaches, building owners should inform residents about plans. An open-door policy allowing residents to share their concerns can minimize tenant complaints.

Finally, happy residents are safe, and building owners should emphasize safety during a renovation project. At various places during the project, the structure’s common spaces will be filled with equipment, and parts of the building might have exposed electrical wiring. Clear signage pointing to these dangers will avert any accidents.