Technology is a great tool, which if working in favor can boost productivity and efficiency, but if not implemented properly can negatively impact productivity. Improperly implemented technology causes downtime, slowness, and many other issues. We are seeing new technologies every day and it's getting hard to keep up with new technology trends, especially with cyber security and cloud computing in Sacramento advancements. To achieve these high standards of IT operations and security, there are some basic, foundational controls that need to be in place.