The variety of interactions patients have with the health care is referred to as the "patient experience." The patient experience is closely linked to higher hospital profitability, according to a Deloitte analysis. Additionally, patient experience includes a number of aspects of healthcare services, including quick consultations, easy information access, and open communication with medical staff. Additionally, how well you enhance the patient experience will influence if you are able to keep or grow your market share in the rapidly changing healthcare sector.