Manage all the things.
Enterprise application design for AT&T IoT customers.
AT&T, the worldwide leader in connected devices and Internet of Things, brought in MaxMedia designers to create a brand-new aggregated IoT platform so users—from large industrial and fleet clients to small niche operators—can manage all their devices in one place, regardless of carrier, network, technology, or country.
We spent an initial nine-week engagement learning the ins and outs of the technologies and systems involved. Prioritizing the most important and most attainable user flows, we worked them up from sketches and wireframes to high-fidelity visual design and clickable experience prototypes. We then helped the in-house development team implement these ideas in time for a product launch at the Barcelona Mobile World Congress.
The result is a powerful tool which brings all your device data into one interface. And which gives users the power to visualize that data as they see fit. But one of the biggest issues users and stakeholders shared was about data currency and platform latency. To solve this problem—and to distance our product from any negative sentiments caused by an underlying platform—all data visualizations include platform-specific data sync dates. Additionally, the most recent sync date and the connection health status for each underlying platform is globally available.
We brought our process and Post-Its onsite to AT&T in Atlanta to demonstrate how the design-thinking process goes from discovery and early exploration to a mature concept.
Our team employed facetted personae to mix data-informed roles and industry profiles, creating swappable pairings to describe a wide variety of users.
Our recommendations aligned with provided business requirements and discovered user requirements, solving previously un-addressed but critical needs.
Your sh*t’s important to you. So it's important to us.
J+E is an experience and content agency that gets important sh*t done for clients large and small. We provide a full range of creative services, from business analysis and user research all the way to high-fidelity visual design and front-end development.
What makes us different?
At J+E, we think the iterative design process doesn’t need any additional adjectives. Experience, graphic, service, broadcast—our user-centered and research-driven approach is channel agnostic when it comes to identifying, refining, and delivering creative solutions.
We also believe in pairing the right team with the right client. We intentionally maintain a small leadership team and scale our creative team to match the specifics of your project—that is, we determine what you need and only then choose the very best people in our network to design and execute your solution.
