Today, the travel and tourism market is characterized by competition and flexibility due to increasing options for the passengers. Consequently, the travel industry is under mounting pressure to improve their consumer experience and increase revenue opportunities while reducing operational expenses. Additionally, with the introduction of customer-sensitive and interactive-media terminals, face-to-face interactions are slowly giving way to face-to-interface interactions. To engage customers effectively, capture revenue, and maintain customer loyalty, we must provide a compelling experience that includes up-to-date information and relevant services in the way the customer wants to receive them.

CALine Interactive Kiosk concept relies on efficiency and technology to gain an advantage in marketing, sales, and client servicing in high-speed rail business. With self-service options, customers can quickly get the information or services they need, while CHSR business gets a cost-effective service delivery option. The ability to handle and integrate rich data, web, voice, and video content through multiple endpoints help engage rail travelers in a new way while creating CHSR brand awareness, delivering an improved experience and ultimately increasing revenue.

Whether it is a commuter, business traveler, holidaymaker, tourist or even someone who needs information; CALine interactive Kiosk will provide “Better, Faster and Smarter” solutions to travelers in the state of California.